Help & Advice
If you live in South East Cornwall and are facing a problem, whether it’s with housing, healthcare, policing or something else, I may be able to help.
Some issues fall within the responsibility of local councils or other services, but I will always do what I can to support you, signpost you to the right place, or raise your concerns where appropriate.
Below you’ll find guidance and useful contacts for some of the most common areas people contact me about.
Housing
What Anna can help with:
Delays or problems with housing associations
Cases of serious disrepair or unsafe conditions
Social housing allocation concerns
Where else to turn:
Shelter England: Click here or 0808 800 4444
Emergency housing? Contact Cornwall Council on 0300 1234 161
Children
What Anna can help with:
Supporting parents with concerns over school placements or SEND provision (if unresolved locally)
Raising wider education policy concerns in Parliament
Where else to turn:
Your school’s headteacher or governor board
Health Services
What Anna can help with:
Raising concerns with NHS Trusts or ministers where there are repeated service failures
Highlighting access issues with local providers
Where else to turn:
Your GP or local practice manager
PALS (Patient Advice and Liaison Service) or 01208 834620
NHS Complaints or 0300 311 22 33
Cornwall Council
What Anna can help with:
If you have exhausted Council channels and still need help,
I may be able to raise issues with senior officials or highlight them publicly.
What to do first:
Policing & Crime
What Anna can help with:
Raising local concerns with Devon & Cornwall Police leadership
Highlighting patterns of crime or antisocial behaviour at a strategic level
Where else to turn:
Report a crime: 101 or Contact us | Police.uk
Citizens Advice
If you're not sure where to turn, Citizens Advice Cornwall is a brilliant first port of call. They can help with:
Debt and money issues
Benefits, employment, and consumer rights
Housing and family problems
📞 Call: Adviceline 0808 812 7156 Monday to Friday 10am to 4pm
🌐 Website: www.citizensadvicecornwall.org.uk
📍 Find your local office: